Terms of service

Last Updated: November 2, 2026

Welcome to Index Fingerboarding! These Terms of Service govern your access to and use of our website, online store, products, and services.

By visiting our website or making a purchase, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

If you do not agree with these terms, please do not use our website or services.

1. General Information

This website is operated by Index Fingerboarding. Throughout the website, the terms "we," "us," and "our" refer to Index Fingerboarding.

Index Fingerboarding provides this website, including all information, products, and services available through it, subject to your acceptance of these terms.

We reserve the right to update, modify, or replace any part of these Terms of Service by posting changes on this page. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility and Website Use

By using this website, you represent that you are legally permitted to enter into a binding agreement under applicable law.

You agree not to use our website or products for any unlawful or unauthorized purpose.

You may not:

Violate any applicable federal, state, or local laws.
Attempt to interfere with the security or functionality of our website.
Submit false, misleading, or fraudulent information.
Upload or transmit malicious software or harmful code.
Attempt to access restricted areas of our website or another customer's information.
Use our website to harass, abuse, threaten, or harm others.

We reserve the right to restrict or terminate access to our services for violations of these terms.

3. Products and Product Information

We make reasonable efforts to display product descriptions, images, specifications, and pricing accurately.

However:

Product colors may vary slightly depending on screen settings.
Product images may differ slightly from the actual product.
Product specifications and availability may change without notice.
We reserve the right to limit quantities or discontinue products at any time.

Fingerboarding products may have individual characteristics resulting from manufacturing processes, materials, finishes, or normal production variations.

Nothing in this section limits any applicable rights relating to defective, misrepresented, or incorrectly supplied products.

4. Pricing and Payment

All prices are displayed in the currency indicated at checkout unless otherwise stated.

We reserve the right to change product prices, promotions, and shipping charges without prior notice.

Payment must be successfully authorized before an order can be processed.

By submitting an order, you confirm that:

The payment information provided is accurate.
You are authorized to use the selected payment method.
You authorize us and our payment processors to charge the applicable amount.

If a pricing or product listing error occurs, we reserve the right to contact you to correct the issue or cancel the affected order and issue an appropriate refund.

5. Orders and Order Acceptance

Placing an order constitutes an offer to purchase products from Index Fingerboarding.

An automated order confirmation does not necessarily mean that the order has been accepted or shipped.

We reserve the right to refuse, limit, or cancel orders when reasonably necessary, including situations involving:

Suspected fraudulent activity.
Incorrect pricing or listing errors.
Product availability issues.
Suspected unauthorized resale or purchasing activity.
Shipping restrictions or other fulfillment limitations.

If we cancel an order after payment has been collected, an appropriate refund will be issued.

6. Shipping and Delivery

Shipping methods, rates, and estimated delivery times are presented during checkout where available.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs processing, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review that policy before submitting a return request.

Nothing in these Terms of Service limits consumer rights or remedies provided by applicable law.

8. Intellectual Property

All content on this website, including but not limited to:

Logos and branding.
Product photography and images.
Written descriptions and website content.
Graphics, designs, and illustrations.
Videos and other media.
Original designs and creative materials.

is owned by or licensed to Index Fingerboarding and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission.

All trademarks, brand names, and third-party product names remain the property of their respective owners.

9. User Submissions and Communications

If you submit reviews, comments, photographs, suggestions, or other content to us, you represent that you have the right to share that content.

By submitting content, you grant Index Fingerboarding a non-exclusive, royalty-free license to use, reproduce, display, and distribute that content in connection with our business, subject to applicable law and any separate agreement.

You agree not to submit content that:

Violates another person's intellectual property rights.
Contains unlawful, threatening, or defamatory material.
Includes fraudulent or misleading information.
Contains malicious software or harmful content.
Violates another person's privacy.

We reserve the right to remove inappropriate submissions where reasonably necessary.

10. Third-Party Services and Links

Our website may include links to third-party websites, applications, or services.

We are not responsible for the content, policies, security, or practices of third-party services.

Purchases or interactions with third-party providers may be subject to their own terms and privacy policies.

Our online store is hosted by Shopify, whose services help us provide ecommerce functionality.

11. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

12. Website Availability and Accuracy

We make reasonable efforts to keep our website available and information accurate.

However, we do not guarantee uninterrupted access, error-free operation, or that all website content will always be current or complete.

We reserve the right to modify, suspend, or discontinue any portion of our website or services without prior notice where permitted by law.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an "as available" and "as is" basis.

We do not guarantee that:

Our website will always be available without interruption.
All information will be completely accurate or error-free.
Our website will be free from technical issues or harmful components.

Nothing in these terms excludes warranties or consumer protections that cannot legally be excluded, including applicable statutory rights and warranties.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Index Fingerboarding shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

This limitation does not apply where prohibited by law, including liability that cannot legally be limited or excluded.

Nothing in this section limits your rights under applicable consumer protection laws.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Index Fingerboarding, its owners, employees, and service providers from third-party claims, liabilities, and reasonable expenses arising from your unlawful use of our website, violation of these terms, or infringement of another party's rights.

This provision does not apply to the extent a claim results from our own negligence, misconduct, or other conduct for which liability cannot legally be excluded.

16. Governing Law

These Terms of Service are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles.

Any legal proceedings relating to these terms will be handled in a court of competent jurisdiction, subject to applicable law and consumer protections.

17. Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the terms governing your use of our website and services.

They supersede prior agreements or understandings relating to the same subject matter, except where a separate written agreement applies.