Contact information

We're here to help! Whether you have a question about an order, need assistance choosing the right fingerboarding gear, or just want to get in touch, we'd love to hear from you.

At Index Fingerboarding, we're passionate about fingerboarding and committed to providing great products and customer service.

Customer Support

Have a question about a recent order, product availability, shipping, or returns?

The best way to reach us is through our website contact form. Please include as much detail as possible so we can help you quickly.

When contacting us about an order, please include your order number.

We aim to respond to customer inquiries within 1–2 business days.

Order Questions

Need help with an existing order?

We're happy to assist with:

Order status and tracking.
Shipping and delivery questions.
Returns and exchanges.
Damaged, missing, or incorrect items.
Product questions and availability.

For shipping information, please visit our Shipping Policy.

For returns and refunds, please visit our Return & Refund Policy.

Product Questions

Not sure which deck, trucks, wheels, or accessories are right for your setup?

Reach out with your questions. We're happy to help you find the right gear and get the most out of your fingerboarding experience.

Business & Collaboration Inquiries

Interested in working with Index Fingerboarding?

We welcome inquiries regarding:

Brand collaborations.
Sponsorship opportunities.
Retail and wholesale inquiries.
Events and fingerboarding community projects.
Media and other business opportunities.

Please include a brief description of your proposal so we can direct your inquiry to the right place.